The Internet System for Tracking Over-Prescribing (I-STOP) is a vital program implemented by New York State to monitor and regulate the prescription of controlled substances. The system helps healthcare professionals track patient prescription histories and prevent the misuse of medications like opioids. This article provides a detailed guide to logging into I-STOP and troubleshooting potential login issues.
How to Log in to ISTOP
The I-STOP program is accessible through the Health Commerce System (HCS). Here’s how you can log in:
- Visit the Official Login Page: Navigate to the Health Commerce System login page. This is where practitioners and pharmacists can access the I-STOP Prescription Monitoring Program (PMP).
- Enter Your Credentials: Use your User ID and Password assigned by the HCS. Remember, these credentials are unique to each individual practitioner or pharmacist.
- Two-Factor Authentication: In some cases, you may need to enter an additional code sent to your registered email or phone to complete the login process.
- Access I-STOP: Once logged in, select I-STOP from the available options within the HCS dashboard.
Common Issues and Troubleshooting
- Forgotten Password: If you forget your password, click the “Forgot Password” link on the login page to reset it. Follow the instructions sent to your email.
- Cookies and Browsers: Make sure your browser is updated and cookies are enabled for smooth access to the HCS.
- Locked Account: After several unsuccessful login attempts, your account may be locked. Contact the Commerce Accounts Management Unit (CAMU) at 1-866-529-1890 to resolve this issue.
FAQ
- What is I-STOP, and why is it important?
- I-STOP is a New York State initiative to track the prescribing of controlled substances, aiming to reduce prescription misuse and opioid-related deaths.
- How do I access the I-STOP Prescription Monitoring Program (PMP)?
- You can access it by logging into the Health Commerce System (HCS) and selecting the I-STOP option on the dashboard.
- What should I do if I forget my I-STOP login credentials?
- Use the “Forgot Password” option on the HCS login page, and follow the steps to reset your password via email.
- Why am I having trouble logging into I-STOP?
- Ensure your browser is updated, cookies are enabled, and you are using the correct login credentials. If locked out, contact CAMU for assistance.
- Is I-STOP mandatory for all prescribers in New York?
- Yes, all prescribers of controlled substances in New York must consult the I-STOP PMP before prescribing Schedule II, III, and IV substances.
By following this guide, healthcare professionals can securely access the I-STOP system, ensuring they are compliant with state regulations and contributing to the safe prescription of medications.
