The Consumer Direct Care Network Washington (CDWA) is responsible for managing in-home care services for Washington State’s Department of Social and Health Services (DSHS). As the Consumer Directed Employer (CDE), CDWA provides services to thousands of caregivers and clients, offering an efficient and user-friendly system for managing time submissions, payments, and more. One of the essential tools in this system is the CDWA login, which allows Individual Providers (IPs) and clients to access their accounts, manage personal care services, and submit necessary information online.
What is the CDWA Login?
The CDWA login system enables caregivers (IPs) and clients to access the DirectMyCare portal, where they can:
- Submit timesheets and manage hours.
- Access pay stubs and financial records.
- Update account information, such as contact details.
- Track payments and hours worked.
- View continuing education requirements and certifications.
This login system simplifies communication between caregivers and clients, ensuring the accurate management of home care services in Washington.
How to Create and Access Your CDWA Account
- Visit the DirectMyCare Portal: Navigate to the DirectMyCare website and click on the “Login” button.
- Register: If you’re a new user, click on “Sign Up” to create a profile. You’ll need to provide your personal and employment details.
- Login: Once registered, log in with your username and password to access your account dashboard.
From your account, you can submit time entries, view payment history, and manage various aspects of your employment.
Benefits of CDWA Login
The CDWA login portal offers several advantages:
- Convenience: Easily manage your caregiving hours and payments from any device with internet access.
- Accuracy: Track your hours to avoid overages and ensure correct payments.
- Access to Resources: View training, certifications, and other essential resources to stay compliant with Washington state regulations.
Common Issues with CDWA Login and How to Solve Them
- Forgotten Password: Use the “Forgot Password” option on the login page to reset it via email.
- Technical Issues: If you encounter any difficulties accessing the portal, contact CDWA customer service at 866-214-9899 for assistance.
FAQ
- How do I reset my CDWA password? Visit the login page and click on the “Forgot Password” link to reset it via email.
- Can I access CDWA from my phone? Yes, you can access the DirectMyCare portal from any mobile device with internet access.
- What if I have issues submitting my hours? You can contact CDWA support at 866-214-9899 or attend one of the in-person community appointments for assistance.
- Is there a deadline for submitting hours? Yes, you must submit your hours according to the payroll schedule, which is available on the DirectMyCare portal.
- How do I view my pay stubs? Log into your account on the DirectMyCare portal and navigate to the “Pay History” section​.
