Accessing Auburn University at Montgomery’s (AUM) online services is streamlined through the MyAUM portal. Understanding the AUM login process is essential for students, faculty, and staff to efficiently manage academic and administrative tasks.
Accessing the MyAUM Portal
To log in to your AUM account:
- Visit the MyAUM Portal: Navigate to the MyAUM portal.
- Enter Your Credentials: Input your AUM email address (ending with @aum.edu) and password in the designated fields.
- Click ‘Login’: After entering your credentials, click the ‘Login’ button to access your account.
If you’re a first-time user or have forgotten your password, utilize the ‘Forgot Password’ or ‘First Time Users’ links on the login page to reset or set up your credentials.
Features of the MyAUM Portal
Once logged in, you can:
- Access Course Materials: View and download course syllabi, assignments, and lecture notes.
- Check Grades: Monitor your academic performance and view grades for completed courses.
- Manage Class Schedules: Register for classes, drop or add courses, and view your timetable.
- Access Financial Information: Review tuition balances, make payments, and access financial aid information.
- Utilize Campus Resources: Access library services, campus announcements, and other student resources.
Troubleshooting Common Login Issues
If you encounter issues logging in:
- Forgotten Password: Use the ‘Forgot Password’ link on the login page to reset your password.
- Account Lockout: After multiple failed login attempts, your account may be locked. Contact the AUM IT Services Help Desk for assistance.
- Browser Compatibility: Ensure you’re using a compatible and updated browser.
- Clear Cache and Cookies: Clearing your browser’s cache and cookies can resolve some login issues.
Security Tips for AUM Online Access
To keep your account secure:
- Use Strong Passwords: Create complex passwords and change them regularly.
- Enable Two-Factor Authentication: Add an extra layer of security by enabling two-factor authentication if available.
- Monitor Account Activity: Regularly review your account for any unauthorized activity.
- Be Wary of Phishing Scams: AUM will never ask for your password or personal information via email.
FAQ
1. How do I reset my AUM login password?
Use the ‘Forgot Password’ link on the MyAUM login page to reset your password.
2. Can I access the MyAUM portal from my mobile device?
Yes, the MyAUM portal is mobile-friendly, allowing access from smartphones and tablets.
3. What should I do if my account is locked?
Contact the AUM IT Services Help Desk at 334-244-3500 for assistance.
4. How can I set up account alerts in the MyAUM portal?
Log in to your account, navigate to the settings section, and choose the types of notifications you’d like to receive.
5. Is the MyAUM portal secure?
Yes, AUM employs advanced security measures to protect your information. Always ensure you’re accessing your account through the official website.
